About these terms
These terms are the agreement between you and Orbitrain (“we”, “us”), which runs the website orbitrain.com and the Orbitrain app that plays on your TV and phone. By creating an account or using Orbitrain, you agree to them. If you don’t agree, please don’t use Orbitrain.
Our Privacy policy explains how we handle your information and forms part of these terms. You can reach us at any time at hello@orbitrain.com.
What Orbitrain is
Orbitrain is a home strength-training service. It plans a session for each person in your household, shows it on a TV through a laptop’s web browser, suggests weights and repetitions, and adjusts the next session from how each set felt. You can use a phone as a remote, and choose to receive reminder emails.
Orbitrain is a general fitness tool. It is not a medical device and does not give medical, physiotherapy or nutrition advice.
Your account and household
- You must be 18 or over to create an account. You sign in with a Google account, and you are responsible for keeping that account secure.
- One account holds a household of up to six people. Each person has their own profile, kit, weights and weekly goal.
- You may add a child or anyone else to your household only if you have their permission, or, for a child, you are their parent or guardian. You are responsible for how they use Orbitrain and for supervising children whenever they train.
- The information you enter must be accurate enough for the plans to make sense, for example the weights you actually own.
- You can try a session without an account. A guest session is kept only in that browser.
Health and safety
Please read this section carefully. Strength training carries a risk of injury. You choose whether and how hard to train, and you are responsible for training safely.
- Speak to a doctor before you start if you are pregnant or have recently given birth, have a heart, lung, blood-pressure, joint or back condition, are recovering from an injury or surgery, take medication that affects your heart rate or balance, or are unsure whether exercise is safe for you.
- Stop straight away if you feel pain, dizziness, chest pain, unusual shortness of breath or feel unwell. Use Swap and “It hurts” to remove an exercise, and get medical advice if the problem continues.
- The weights and repetitions Orbitrain suggests are estimates based on what you tell it. They can be wrong for you on a given day. Never lift a weight you cannot control with good form.
- Check your equipment before each session. Train in a clear space with a stable floor, keep children and pets away from the weights, and make sure your TV is secure and cannot be knocked over.
- Exercise demonstrations and cues show common technique. They are not a substitute for coaching from a qualified professional.
Nothing in these terms limits our responsibility for death or personal injury caused by our negligence (see “Our responsibility to you”).
Price
Orbitrain is free to use and we don’t ask for a payment card. If we ever introduce paid features, we will tell you at least 30 days before, explain exactly what changes, and never charge you unless you choose to pay.
Using Orbitrain fairly
You agree not to:
- use Orbitrain for anything unlawful, or in a way that could harm other people;
- try to get into another household’s account or data, or into our systems, or test their security without our written permission;
- interfere with the phone-remote relay, our email or our servers, including by sending automated or excessive requests;
- copy, scrape, resell or redistribute the app, its exercise demonstrations, voice recordings or plans, or build a competing service from them;
- use the contact form to send spam or abuse.
Orbitrain is for personal, household use, not for running classes or a commercial training business.
Our content and your data
The app, its design, the exercise library and demonstrations, voice recordings, sounds and training plans belong to us or to the people who license them to us. We give you a personal, non-transferable permission to use them through Orbitrain for as long as you use the service.
Your household’s data stays yours. You give us permission to store and use it only to run Orbitrain for you, as described in our Privacy policy. If you send us feedback, we may use it to improve Orbitrain without owing you anything for it.
Emails
When you first save a household to your account we send one welcome email to your Google address. Reminder emails and the Sunday summary are off until you turn them on in Settings › Reminders, and you can turn them off there at any time. Each reminder has links to skip that day or move it to tomorrow. We don’t send marketing emails.
Availability and changes
We work to keep Orbitrain running and your data safe, but we can’t promise it will always be available or free of faults. A session in progress keeps working on your laptop if the connection drops, and saves when it returns.
We improve Orbitrain often, so features may change. If we plan to remove something important, or to close the service, we will tell you at least 30 days before by email and give you a way to get a copy of your data.
Our responsibility to you
We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for breaking your legal rights as a consumer.
Otherwise, because Orbitrain is free and for personal use:
- we are not responsible for loss or damage that was not reasonably foreseeable when you started using Orbitrain;
- we are not responsible for injury or loss caused by ignoring the safety guidance above, by faulty or unsuitable equipment, or by training beyond what is safe for you;
- we are not responsible for business losses, such as lost profit or business interruption;
- our total liability to you for anything else arising from your use of Orbitrain is limited to £100.
Ending your use
You can stop using Orbitrain at any time. To delete your account and your household’s data, choose Delete account in Settings › Account on the TV, which deletes it straight away, or email hello@orbitrain.com from the address you sign in with, and we will delete it within 30 days. You can also remove people and sessions yourself on the TV.
We may suspend or close an account that seriously or repeatedly breaks these terms, or where we must do so by law. Unless there is a risk to others, we will tell you first and explain why.
Changes to these terms
We may update these terms as Orbitrain changes or the law requires. For a significant change we will email the account holder at least 30 days before it applies. The date at the top of this page shows the latest version. If you don’t agree to a change, you can stop using Orbitrain and ask us to delete your data.
The law that applies
These terms are governed by the law of England and Wales, and the courts of England and Wales can hear any dispute. If you live in Scotland or Northern Ireland you can also bring proceedings in your local courts. If you live in the European Union you keep the protection of the mandatory consumer laws of the country where you live.
If any part of these terms is found to be invalid, the rest still applies. If we don’t enforce a right straight away, we can still enforce it later.
Contact
Questions about these terms, or a complaint: email hello@orbitrain.com or use the form on our contact page. A real person reads every message, and most replies arrive within one working day.